FAQs

❓ Frequently Asked Questions (FAQ) Lowzi

1. What makes Lowzi different from other stores?

At Lowzi, we carefully select high-quality products that blend style, comfort, and durability. Every item undergoes strict quality checks to ensure you receive only the best.

2. Do you ship within the USA only?

Yes, we currently ship orders within the United States only. We are working on launching international shipping soon!

3. How long does shipping take?

Standard shipping typically takes 5–8 business days.

depending on your location. We also offer express shipping 3–5 business days at checkout.

4. Can I track my order?

Absolutely! Once your order is shipped, you’ll receive an email with a tracking number so you can follow your package every step of the way.

5. What is your return & refund policy?

If you’re not completely satisfied, you can return unused items within 30 days of delivery for a full refund or exchange. Please visit our Return Policy page for full details.

6. Is my payment information secure?

Yes! We use secure payment gateways with SSL encryption to keep your personal and payment details safe at all times.

7. How can I contact Lowzi for support?

Our friendly support team is here to help! Reach us anytime via:

• Email: info.lowzi@gmail.com
• Phone: +19017753975
• Address: 202 Opry Mills Dr Suite 662, Nashville, TN 37214, USA

Or through our Contact Us page on the website.